Can’t update cover photo

  • Can’t update cover photo

    Posted by drewbearded on November 11, 2023 at 9:21 am

    Hello!

    I keep having a connection error when I try to update my cover photo. Any help would be greatly appreciated. ☺️

    AnthonyDiMoro replied 1 week, 1 day ago 4 Members · 6 Replies
  • 6 Replies
  • disko

    Member
    November 11, 2023 at 2:07 pm

    What’s the error message you received when trying to do this? It could be a file size issue (too large)

    • drewbearded

      Member
      November 12, 2023 at 9:39 am

      Server error connection lost.

      Awww. That makes sense. I’ll give the adjusted size a shot! Thanks! 😊

  • Tantrum9

    Member
    November 12, 2023 at 12:38 am

    If you keep getting an error you can always try to upload a random image and see if that goes through. If it does, try to double check your file size and minimum dimensions.

    • drewbearded

      Member
      November 12, 2023 at 9:40 am

      Cool! I’ll give this a shot! Thank you!!!

      • drewbearded

        Member
        November 12, 2023 at 9:57 am

        So I made the image the recommended

        size but it made it very blurry ☹️


        It’ll work for now though. ☺️

        • AnthonyDiMoro

          Organizer
          November 22, 2023 at 12:17 pm

          hey Drew- send me the image in messages. I’ll see if i can manually do it on my end